You are reading

MTA Wants City Hall to Help Solve Subway Homeless Crisis

Sarah Feinberg, the MTA’s interim president (Image via MTA)

April 2020, By Michael Dorgan

The MTA has called on City Hall to find a solution to the growing homeless problem and said that the subway system must not turn into a homeless shelter.

Sarah Feinberg, the MTA’s interim president, said in a statement Tuesday that the number of homeless people seeking refuge in the subway has surged since the coronavirus outbreak. She said that the city needs to do more to protect riders.

Feinberg said that the MTA has taken steps over the past year to combat the homeless problem such as hiring extra cleaning staff, bringing on more MTA cops and working with homeless advocacy groups.

She is calling for the city to step in and help the agency given the recent influx – although she was unclear as to how the administration should intervene.

Her appeal for help comes after multiple calls from elected officials and civic groups to shut down the subway– at least temporarily. The officials say the trains are filthy contributing to the spread of COVID-19.

In recent weeks videos have surfaced showing homeless people on the subway stretched out along seats with all of their belongings. There have also been several reports of unruly behavior by the homeless population riding the subway.

The agency says its staff should not have to clean up the mess left behind by the homeless population.

“The MTA workforce shouldn’t have to clean up trash, personal belongings, soiled items, drug paraphernalia, excrement and bodily fluids,” Feinberg said.

“Our customers shouldn’t have to board a car that has multiple people using it as a shelter and as a trash receptacle or toilet,” she said.

Critics argue that the homeless population has been drawn to the subway since shelters are viewed as coronavirus hotspots. For instance, as of Sunday, 55 people who were part of the shelter system had died as a result of COVID-19, according to the city’s Department of Social Services.

Feinberg said that the MTA has done all it can to address the problem but is unable to provide the aid and care the homeless need.

“We aren’t a social-services agency or health-care provider, and we have limited expertise in the unique challenges of mental illness or homelessness, Feinberg said in a statement Tuesday.

“Simply put, we are, under no circumstances, the right people to tackle this problem,” she said.

She said that the MTA is now changing its code of conduct to make it “abundantly clear that the transit system must be used by people for transport only — not for sheltering, sleeping, storing belongings or panhandling.”

She said that the new regulation will be enforced in close coordination with the NYPD and the MTAPD.

Feinberg slammed City Hall, claiming that it had neglected the problem. She said the city must address the issue and make it a priority.

The mayor announced Monday that he is taking steps to tackle the issue. He said the city will be opening 200 new Safe Haven beds this week prioritizing people who live on the subway or on the street.

He has also called on the MTA to shutter 10 “end of the line” subway stations from midnight to 5 a.m. each day for extra cleaning. When the stations close, the homeless will be required to exit and will be offered services by DHS and NYPD Homeless Outreach.

“Our COVID-19 response must prioritize the most vulnerable New Yorkers,” de Blasio said in a statement. “We are doing everything we can to strengthen our subway and street outreach to ensure that every New Yorker who needs a place to sleep will get one.”

email the author: news@queenspost.com

10 Comments

Click for Comments 
anonymous

Please think before you speak. If the subways are shut down how do you expect people who live in the outer boroughs to get to work if they work in Manhattan? Driving? Traffic is horrendous and parking is nonexistent in Manhattan. And if I don’t have a car or can’t drive? Do I walk 20 miles a day into Manhattan???

4
4
Reply
COCED

The whole thing is on Mayor DeBill Blasio and Governor Cuomo. The homeless problem started long before Wuhan virus

7
69
Reply
LIC girl

Get the homeless off our subways! It’s not fair that we pay so much to use the subway and cannot enter cars because they are taken over by homeless! Filthy and disgusting

15
1
Reply
Frustrated Citizen

Another feather in Chirlane’s cap to add to her success story with the mentally ill homeless population.

11
Reply
Paul Kersey

Why are the subways running at all? Ridership is at its lowest-nearly a hundred MTA workers have lost their lives during this crisis. This argument that essential workers are the sole reason they remain open is nonsense. Their being open has contributed to the spread of the virus and the mounting death toll. It is contradictory to “shelter in place”. The subways are filthy. With homeless living on the subway cars it is impossible to properly sanitize. Somehow the Mayor and his administration have allowed this to go on for years by saying this is how it always has been. Incompetent, failed leadership.

13
2
Reply
anonymous

Please think before you speak. If the subways are shut down how do you expect people who live in the outer boroughs to get to work if they work in Manhattan? Driving? Traffic is horrendous and parking is nonexistent in Manhattan. And if I don’t have a car or can’t drive? Do I walk 20 miles a day into Manhattan???

2
6
Reply
Paul Kersey

I did think. That’s all I have been doing since the city was shutdown. Keeping the subways open is a disaster. Those are irrefutable facts. Nearly one hundred MTA employees have died. The virus has been spread to countless other people. There isn’t horrendous traffic as we are all “sheltering in place”. If the subways were closed, I am pretty sure the essential workers would have been given some form of transportation. Given the mayor is giving away tablets to homebound seniors in public housing and cab drivers are delivering meals to the broke and hungry, pretty certain there would have been a safer contingency plan. Whining about lack of parking during a pandemic is incomprehensible. Tell that to the families burying loved ones—those MTA employees who showed up during a pandemic with a 90% decrease in ridership and homeless encampments. Somehow our failed leadership realized that the subways are filthy and hazardous and are shutting them down for 4 hours a night. Finally they are using their brains. You know, thinking

Reply
anonymous

And for those of us who don’t have cars and can’t drive? How are we getting to work? Walking? Millions of new yorkers depend on the subway, you can’t just shut it down completely! That is just crazy.

Reply
Paul Kersey

Use Citibike and stop complaining. Take a bus. Move away. Stop putting your needs ahead of the lives of others.

Leave a Comment
Reply to this Comment

All comments are subject to moderation before being posted.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Recent News

Catch the fall vibe at these western Queens breweries

Sep. 3, 2025 By Jessica Militello

September rings in the start of Oktoberfest from mid-September through October, featuring special brews, fun events and more fall fun. Western Queens is filled with breweries to enjoy seasonal brews, fall flavors and the start of cooler weather as Autumn approaches, making it a perfect time to meet up with friends at these local spaces.

Op-Ed | Four years after Hurricane Ida, Queens deserves real climate resilience

Sep. 2, 2025 By Assembly Member Jessica González-Rojas

Four years ago, Hurricane Ida tore through our neighborhoods of East Elmhurst, Corona and Jackson Heights, leaving behind devastation we will never forget. We lost neighbors to the floodwaters. Families saw their homes destroyed, their basements wiped out, their lives upended. Immigrant families—so many of them undocumented—were hit the hardest, often excluded from relief altogether. Ida was not just a storm; it was a wake-up call.

Fall fun in western Queens: Your guide to the best seasonal events

Aug. 29, 2025 By Jessica Militello

With beach days and summer BBQs behind us, the start of September rings in the start of magnificent Fall foliage, Halloween and more fun activities that come with the start of Autumn, including a list of Fall events in the area. From apple picking to seasonal ciders and more, there is tons to explore in the community. From Mystic Markets to scary movie meet-ups and more, here is a list of Fall events you do not want to miss.