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Queens Lawmakers Call on NYCHA to Restore Heating and Hot Water to Woodside Houses

State Senator Jessica Ramos (L), Council Member Julie Won (C) and Congresswoman Alexandria Ocasio-Cortez (R) visited the Woodside Houses Thursday where residents have been complaining about heat and hot water shortages (Photo: Julie Won via Twitter)

Jan. 28, 2022 By Michael Dorgan

Several Queens lawmakers toured the Woodside Houses NYCHA complex Thursday to examine a broken heating plant that has left some residents without heating and hot water.

Council Member Julie Won, State Senator Jessica Ramos and Congresswoman Alexandria Ocasio-Cortez visited the complex and called on NYCHA to fix the damaged heating plant that has been broken for months.

They were joined by representatives from the offices of Assembly Member Brian Barnwell and Queens Borough President Donovan Richards.

The heating plant, which supplies heat and hot water to 2,900 tenants in the 20-building complex, flooded around five months ago during Hurricane Ida and it has been out of order ever since.

Since September, the entire complex has been without hot water on at least 21 occasions and without heating at least 11 times, the lawmakers said, citing city data.

NYCHA has installed two mobile boiler units with a third unit currently being fitted in order to provide heating and hot water to tenants while the heating plant is down, according to the agency.

However, Won said that the mobile boiler units are not reliable, and some residents have been without heat or hot water as temperatures plummet.

“Heat outages during the coldest months are unacceptable,” Won said in a statement.

Won said that residents have been left with no choice but to use dangerous space heaters or stovetops to keep themselves warm.

She said the use of alternative heating methods raises serious safety concerns for residents at the Woodside Houses. Won said that the deadly fire at the Twin Parks NYCHA complex in the Bronx earlier this month was caused by the landlord and building manager neglecting the heating needs of their tenants.

The fire, which was sparked by a faulty space heater, killed 17 people, including eight children.

NYCHA, Won said, has not produced a plan to deal with the heating outages at the Woodside Houses, other than providing the temporary measure of mobile boiler units that have failed residents. She called on the federal government to provide aid to fix the problem.

“NYCHA should release a long-term solution instead of unreliable mobile boilers,” Won said.

“The Federal Emergency Management Agency (FEMA) and the Dept. of Housing and Urban Development (HUD) must make funding the repair of the heating plant a top priority for the health and safety of everyone at Woodside Houses immediately.”

Congresswoman Alexandria Ocasio-Cortez (L) and Council Member Julie Won (R) visited the Woodside Houses Thursday where residents have been complaining about heat and hot water shortages (Photo: Julie Won via Twitter)

NYCHA said that it was not an easy task to get the heating plant back in working order.

The heating plant, according to a NYCHA spokesperson, was badly damaged, since it was submerged in more than five feet of water during the storm.

“NYCHA has spent more than $1.4 million in repairs on the Woodside Houses boilers since Ida, including replacing six boiler burners, a zone valve panel, seven flooded vacuum tanks and two sets of ejector pumps,” the spokesperson said.

“The boilers are expected to be brought online in February and once they are online, the mobile boilers will be taken offline in stages.”

Barnwell, in a statement, said that the situation was not acceptable and called on NYCHA to find a permanent solution.

“The residents of Woodside Houses have been dealing with heat and hot water issues—among other things—for years,” Barnwell said.

“These residents have repeatedly been treated like second class citizens time and time again… but we need action from NYCHA, not excuses, in resolving this issue long term.”

Meanwhile, Ramos said serious changes need to be made with how NYCHA operates.

She said that a bill she is sponsoring in the State Senate would bring accountability and transparency to the agency. Barnwell is sponsoring the bill in the Assembly.

The bill calls for a searchable database to be created for all NYCHA maintenance tickets. She said that this would help easily identify the demand for repairs.

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Pat Macnamara

NYC is the biggest slumlord there is. Bloomberg did nothing. Then DeBlasio did nothing, kept passing the buck yet these progressive Democrats expect fairy dust to come from the sky and resolve decades of DEMOCRATIC neglect. Are people this obtuse that they keep voting for a party that continues to treat them like garbage?


People need heating in this weather. Fixing this problem should be the highest priority of our new mayor. Meanwhile, tenants without heat and hot water should get a rebate on their rent. It’s just inhumane.

Vaughn Robinson

When are we going to figure out that you cannot manage a property that does not bring pay for its self. Public Housing, especially when run by government, is doomed to failure. It is unfortunate that people lack basic utilities, but it is basic economic. Public Housing needs to be turned over to the private sector, which will manage the funds received and rents collected in a more efficient manner. NYC should turn some of these complexes into coops to allow middle to upper middle income New Yorkers that are first time home buyers to purchase property and offset the cost of maintaining some of the units. In this way, it will also clear out the riffraff and make it safer for all residence.


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