Aug. 25, 2021 By Christian Murray
A Forest Hills bakery known for its long lines and popular pastries has been closed by the Health Dept.—prompting an avalanche of criticism from residents.
Martha’s County Bakery on Austin Street, which is part of a Queens-based bakery chain, was shut down by the Health Dept. on Monday, according to city records. The other Martha’s locations—in Astoria, Bayside and Williamsburg—remain open.
The Austin Street establishment was hit with a number of violations, with an inspector finding flies, contaminated surfaces and employees wearing unclean garments. Patch was first to report the story.
A Forest Hills resident posted a picture to a popular Facebook group of a Dept. of Health notice saying that Martha’s had been ordered “Closed.”
The resident also posted a photo put up by the owners that claimed the store had been shuttered stemming from plumbing issues.
“Due to plumbing issues and construction work we will be closed until further notice,” the notice read.
The abrupt closure has led to flurry of Facebook comments since Monday. By Wednesday afternoon, more than 230 comments had been posted.
“This place was so dirty the last time I went there, I am surprised the health department didn’t close it sooner,” one commenter said.
Another said: “It must have been really bad for the health department to close them.”
Several residents criticized the bakery for making it appear that the closure was construction related. “That “plumbing issue” letter is bulls$$t,” one person wrote. Another said: “It has nothing to do with construction it was a fly infestation!!”
But the popular bakery does have fans.
“Glad it’s only temporary. I need my caramel mousse cake,” wrote one person.
“NOOOOOOOO, how will I survive without my weekly carrot cake!” read another comment.
“So sad! I love their pastries.”
The bakery racked up a whopping 66 points. The DOH assigns points based on each infringement and the level risk it presents. For instance, critical violations carry a minimum of 5 points each.
An eatery scores an A grade when it scores between 0-13 points; a B when it is between 14-27; and a C for 28 or more.
The Health Dept., however, typically only closes a venue down when a violation cannot be corrected at the time of inspection.
1) Food not protected from potential source of contamination during storage, preparation, trans portation, display or service.
2) Personal cleanliness inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn in an area where food is prepared.
3) Wiping cloths soiled or not stored in sanitizing solution.
4) Hot food item not held at or above 140º F.
5) Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.
6) Filth flies or food/refuse/sewage-associated (FRSA) flies present in facility’s food and/or non- food areas. Filth flies include house flies, little house flies, blow flies,
bottle flies and flesh flies. Food/refuse/sewage-associated flies include fruit flies, drain flies and Phorid flies.
7) Facility not vermin proof. Harborage or conditions conducive to attracting vermin to the premises and/or allowing vermin to exist.
8) Non-food contact surface improperly constructed. Unacceptable material used. Non-food con tact surface or equipment improperly maintained and/or not properly sealed, raised,
spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.
I really like that bakery, the red velvet cheese cake omg my favorite, I am wondering if the problem was taken of and they are back in business.
Marthas has always followed all guide lines and rules. You can not blame for a problem with plumbing that can happen to anyone. Unlike other stores who truly try to hide their problems marthas owners solve their problems.. place is already open and back to making the best cakes in nyc.
Not surprised at all. I lived 1/2 block off Austin St for several years. Never understood the hype. Always found their baked products sub par. Hope they improve
I did notice no gloves and flies more than once there shame shame. Also alot of people were entering at a time and very slow service. I mean they increased their prices and the customers keep coming.
The least we deserve is to be safe and not eat contaminated food. Im going with the Dept of Health with this one guys. Martha’s is a million dollar ccompany please do better!
After what I just read I’ll never go there even if they reopen .
It really happened that way? Please stop because the description of the filth sounds like it didn’t happen overnight. They should have closed it when they first knew it. To put up a sign like they did is so disgusting and appears “Dishonest”!!
I’m happy this was reported because as anyone knows that kind of stuff can make us sick . I hope they learn form this and come better and more receptive. We all want the same thing fresh bakery.
The bakers on Ditmars location keep smoking cigarette right outside the back of the bakery. If you look, you can see some workers working without gloves inside. I have not eaten there since the pandemic after I saw guys doing these.
Martha’s bakery is filthy and full of flies and their pastries always have mold.
The bakery is reopened and has always been very clean. The sign the owners posted was actually accurate as I spoke with one of them. The drain issue caused the fly issue. Once the drain was cleaned out the fly issue was gone.
George and Glenn are both owners who commented on this post… Trying to save face? As a previous employee, this place is nasty.